> For the complete documentation index, see [llms.txt](https://docs.shark.top/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shark.top/misc/launcher/all.md).

# 安装器问题合集

{% tabs %}
{% tab title="提示不可用" %}

<div align="center"><img src="https://1734756017-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgoCYvvXN5D4X6fnJfQ2C%2Fuploads%2FU66sseVPdTVsMkqcvgBg%2F2_%E5%89%AF%E6%9C%AC.png?alt=media&amp;token=1a004386-2d70-4d19-9545-dfc5ed7d2566" alt=""></div>

**Q：**<mark style="color:red;">**菜单当前不可用/未连接到服务器,请尝试重进安装器或检查网络**</mark>

**A：这是安装器连接不到服务器**

> **解决方法：卸载杀软关闭自带杀毒，`鼠标右键管理员`打开安装器，或者`检查网络`，然后`重复打开`几遍安装器**
> {% endtab %}

{% tab title="错误提示" %}
![](https://1734756017-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgoCYvvXN5D4X6fnJfQ2C%2Fuploads%2FHOlmpV3dDS4ODsXjhb9T%2F1%20\(1\)_%E5%89%AF%E6%9C%AC_%E5%89%AF%E6%9C%AC.png?alt=media\&token=3a302851-567f-4472-b760-9bbed0d0320f)

<mark style="color:red;">**Q：由于找不到VCRUNTIME140\_1.dll，无法继续执行代码。重新安装程序可能会解决此问题**</mark>

<mark style="color:red;">**无法启动此程序，因为计算机中丢失VCRUNTIME140\_1.dll.尝试重新安装该程序以解决此问题**</mark>

**A：电脑缺失运行库**

> **解决方法：**[<mark style="color:blue;">**”点击下载运行库“**</mark>](https://shark.lanzouw.com/b00ztvcjc)**并安装即可**
> {% endtab %}

{% tab title="核心dll不匹配" %}
![](https://1734756017-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgoCYvvXN5D4X6fnJfQ2C%2Fuploads%2FAqTvs2BbrzXDb705s4aY%2F1_%E5%89%AF%E6%9C%AC.png?alt=media\&token=887b64b3-55fd-4033-838a-3c6146e9fda5)

<mark style="color:red;">**Q：当前运行程序加载的Exui库核心为20200808版本ExuiKrnIn.dll 与引用调用支持库要求的最低版本不匹配!请使用与安装库匹配的ExuiKrnIn.dll**</mark>

**A：缺少DLL文件**

> **解决方法：**[<mark style="color:blue;">**”点击下载DLL文件“**</mark>](https://shark.lanzouw.com/iHBtk06fhu4d)
>
> **把这个dll放到安装器&#x20;**<mark style="color:orange;">**`同目录`**</mark>**下运行安装器,不知道什么叫&#x20;**<mark style="color:orange;">**`同目录`**</mark>**&#x20;就都放在桌面即可**
> {% endtab %}

{% tab title="提示乱码" %}
![](https://1734756017-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgoCYvvXN5D4X6fnJfQ2C%2Fuploads%2FAdfsFvthPOCtVFDpFqUu%2F2_%E5%89%AF%E6%9C%AC.png?alt=media\&token=4d8a0b72-d559-470d-8e78-5f9e592283cb)
{% endtab %}
{% endtabs %}